Fleetwood Health & Wellbeing Centre

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

Was do put at ease with the care and attention shown by the staff. I was put at ease and everything was clearly explained to me. I was advised about my future appointments, so I was able to understand. I have never had such caring attention at hospital for some time. My thanks and appreciation to the staff.

Could not have been treated any better.

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

You asked me if I have any of these conditions?

Everything was how I expected.

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

I was so grateful to the Dock Street centre because on the day I needed an appointment at my doctors, they were closed for staff training (?) and I was advised to go to Dock Street. Here I saw a temporary doctor (from Manchester) who sent me immediately for a blood test. It all took off from there and I was diagnosed with ovarian cancer 2 weeks later. Since then I have attended Dock Street for blood tests, an ultra-sound scan, a DVT assessment and a blood thinning injection and have found the staff very friendly and helpful. I also always feel safe there (COVID wise) and am seen promptly. Altogether a brilliant service!

Nothing could have been done better.

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

Excellent prompt attention to arrange for removal of stitches to be contemporaneous with a pre existing appointment for a PDA blood test.

N/A

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

I’ve had numerous back operations and all have failed

Nothing,well looked after at Fleetwood

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 4 5 0

Recently had surgery for removal of a tumour.

I can’t really think of anything.

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 4 5 0

Although the nurse that saw me was incredible friendly and helpful, making the experience significantly better, it was let down by extremely long wait times and a crowded waiting room. Due to the backlog of appointments running over an hour there were patients forced to stand due to all chairs being occupied. In an ongoing pandemic, despite restrictions being lifted, one might expected slightly greater care and attention afforded to risk minimisation from a health care establishment.

In situations such as this, where staff are operating greatly behind schedule and trying to afford the best care they can, it would be prudent to notify upcoming patients of this delay with an updated expected time that they will be seen if possible. This will ensure that patients do not have their schedule needlessly disrupted and further that they are able to stay safe, socially distanced and remote, until necessary.

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

I have EDS

Perfect service & love, kind empathic staff. Thankyou

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

All the treatment was efficient and the staff helpful and reassuring. I visited twice with extensive leg bruising and a small laceration.

I can’t think of anything which could have been done better. Appointment times were given by telephone both times. I was seen very quickly the first time but had to wait about 30 minutes after the appointment time the second time. (I am not complaining. I am fully aware of the difficulties faced by the health service and grateful for the care given.)

Fleetwood Health & Wellbeing Centre 2021-08-13 Person 5 5 0

Bilateral Tinnitus and hearing loss diagnosed in Army pre release medical 1991.

Everything was was done efficiently and in a friendly manner.